TD Huawei Post Sales Services

Who we are

Today’s businesses need reliable, secure, and always-on networks, but managing IT infrastructure across multiple sites can be complex and costly. As a Huawei-authorized service partner, TD Africa, we help businesses keep their networks running at peak performance long after deployment. We deliver intelligent post-sales support, managed network services, and professional implementation that improve network reliability, reduce downtime, and simplify IT operations for SMEs, enterprises, and channel partners across Africa.

Cloud Managed MSP

Today’s businesses need reliable, secure, and always-on networks, but managing IT infrastructure across multiple sites can be complex and costly. TD Africa’s Managed Service Platform (MSP), powered by Huawei iMaster NCE, provides centralized network management, proactive monitoring, and intelligent operations that help businesses reduce downtime, lower operating costs, and scale with confidence.

Β With TD Africa’s Huawei MSP, your organization can:
  • Reduce network downtime
  • Lower Operational Costs (OPEX) and no heavy upfront cost (CAPEX)
  • Monitor multiple branches from one platform
  • Improve IT efficiency through Intelligent automation
  • Scale easily as your business grows without new controller hardware
  • Gain 24/7 support from Huawei-Certified engineers
Features of Cloud Managed MSP
  1. Zero-Touch Provisioning (ZTP) – Deploy branch networks in minutes, not days.
  2. Β AI-Powered Monitoring – Detect and fix issues before they impact your business.
  3. Unified Control – Manage campus, SD-WAN, and multi-vendor devices from one dashboard.
  4. Enterprise Security – Built-in threat detection and compliance safeguards.

Why Rent a Tenant with TD Africa?

  1. Scale Instantly: Grow from 10 to 10,000 devices without new Controller hardware.
  2. 24/7 Proactive Support: We monitor your network so you don’t have to worry.

TD Africa Huawei Co-Care Maintenance Services

Stress-Free Support for Your Huawei Products

As a certified Huawei partner, TD Africa offers Huawei Co-Care maintenance services to extend the warranty period of your Huawei products with comprehensive post-sales support. Our flexible Basic, Standard, and Premier packages provide 24/7 technical assistance, software updates, rapid hardware replacement (up to 4-hour response), and proactive tools like the DME IQ Platform and Inspection Tool to minimize downtime.Β 

Why Choose TD Africa

  1. Certified expertise with Huawei’s global resources and local presence in Nigeria and Ghana.Β 
  2. Tailored solutions to fit your business needs and budget.Β 
  3. Β Proactive maintenance to prevent issues and ensure optimal performance.Β 
  4. Value-added services like on-site support and equipment health checks.Β 
  5. Keep your operations running smoothly with TD Africa’s Co-Care services.

Contact us –Β  Β TDSERVICES@TDAFRICA.COM

Success story

1. ABBEY MORTGAGE BANK

Β 

When Abbey Mortgage Bank’s legacy Ubiquiti infrastructure reached end-of-life, the organization needed a modern, scalable network that could be managed efficiently across its environment.

TD Africa deployed Huawei enterprise networking solutions and implemented Huawei iMaster NCE for centralized network management and proactive monitoring.

Results

  • 50% reduction in network downtimeΒ 
  • Reduced operational costsΒ 
  • Centralized network visibilityΒ 
  • Faster fault detection and resolutionΒ 
  • Improved scalability for future growth

2. Nigerian Electricity Regulatory Commission (NERC)

Challenge

NERC’s legacy Cisco switching infrastructure had reached end-of-life, making it increasingly difficult to maintain reliability and support future business growth.

Solution

TD Africa successfully migrated the organization’s campus network to Huawei Core and Aggregation Switches while deploying Huawei iMaster NCE-Campus for centralized management and intelligent operations.

Business Outcomes

  • Successful migration with minimal operational disruptionΒ 
  • Centralized network visibilityΒ 
  • Improved reliabilityΒ 
  • Simplified network operationsΒ 
  • Lower maintenance costsΒ 
  • Infrastructure ready for future digital transformation

Perfect for

SMEs that need enterprise-grade networks without the overhead.
Enterprises streamlining multi-site operations. Partners offering managed services to clients.

Contact Us